Bagwallaa Shipping Policy

Thank you for shopping at Bagwallaa. The following terms and conditions constitute our official Shipping Policy.

1. Shipment Processing & Production Time

Because Bagwallaa specializes in customized and handcrafted bags, our processing times reflect the care and precision required for your order:

• Standard Ready-to-Ship Items: Processed and dispatched within 2–3 business days.

• Customized & Made-to-Order Bags: Require an additional 7–14 business days for production, detailing, and quality assurance before dispatch.

Orders are not processed, shipped, or delivered on weekends or national holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email or telephone if there is a significant delay expected for your order.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and the weight of your package.

• Standard Delivery: 4–7 business days.

• Express Delivery: 2–3 business days.

Note: Bagwallaa offers Free Standard Shipping on all domestic orders over [Insert Amount, e.g., ₹5,000 / $100]. Delivery delays can occasionally occur due to carrier issues or severe weather.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours of the carrier scanning the package.

4. Customs, Duties, and Taxes

Bagwallaa is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping (including tariffs, taxes, and handling fees) are the sole responsibility of the customer.

5. Damages and Lost Packages

Bagwallaa is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier immediately to file a claim.

• Please save all original packaging materials and damaged goods before filing a claim.

• If your tracking information shows that your package was delivered but you have not received it, please contact customer support within 48 hours so we can assist you in opening an investigation with the carrier.

6. International Shipping

We currently ship to select international locations. International shipping rates and delivery timelines vary by region and will be calculated at checkout. Please note that international shipments may be subject to longer transit times and additional customs processing. The standard 7–14 business day production window for customized items still applies prior to international dispatch.

7. Contact Us

If you have any questions or require further assistance regarding the shipping of your Bagwallaa order, please reach out to our support team:

• Email: bagwallaa69@gmail.com

• Phone: +91 75676 89262

• Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST